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Dourxi Queen Mattress, 12 Inch Hybrid Mattress In A Box With Gel Memory Foam, Individually Pocketed Springs For Support And Pres
WELCOME5: Use Code WELCOME5 for 5% OFF your first order!
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Shipping & Delivery Policy
All orders are shipped in double-boxes and come with full insurance for additional protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this concern, we provide completely DISCREET packaging. Any product name, description, sender’s name, or other identifying details are encrypted, ensuring a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
- Domestic (U.S.): 3-5 business days
Shipping Costs
Shipping costs are calculated at checkout based on destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
For any questions, feel free to contact our customer service team at support@selectfurniturestore.com.
Vendor: Dourxi
Type: Mattresses & Box Springs
Sku: WBHOMB0BPSNQRCD
Available: Sold Out
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Dourxi Queen Mattress, 12 Inch Hybrid Mattress In A Box With Gel Memory Foam, Individually Pocketed Springs For Support And Pres
$376.30
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FAQs
Have a question ? We are here to help.
Is the shipping free?
Yes! We offer free shipping on all orders within the USA. No hidden fees, no extra charges – the price you see is the price you pay.
When will I receive my item?
Once your order is processed, you can expect your furniture to arrive within 3 to 7 business days. We partner with reliable carriers to ensure fast and secure delivery to your doorstep.
Can I change or return my item?
Yes, we want you to be completely satisfied with your purchase! If you wish to change or return an item, please contact our customer service team within 30 days of receiving your order. We'll guide you through the return process and ensure that everything is handled promptly. Please note that items must be in their original condition for a return or exchange.
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Frequently Asked Questions
- Q: What materials are used in the Dourxi 12 Inch Queen Size Mattress? A: The Dourxi mattress features a breathable cover made from a high-density woven knit fabric, along with a foam layer that is CertiPUR US certified, ensuring it is free from harmful chemicals. Additionally, it contains flame-retardant cotton that meets the U.S. Consumer Product Safety Commission's safety standards.
- Q: How does the individually pocketed spring system improve sleep quality? A: The individually pocketed springs in the Dourxi mattress provide exceptional motion isolation, which means that movements on one side of the bed do not disturb the other side. This design helps in evenly distributing pressure and adapting to your body's natural curves, promoting better sleep quality and pain relief.
- Q: Is the Dourxi mattress suitable for all sleeping positions? A: Yes, the Dourxi 12 Inch Queen Size Mattress is designed to accommodate all sleeping positions. Its medium plush feel and combination of memory foam and independent springs allow for optimal support and comfort whether you sleep on your back, side, or stomach.
- Q: What is the 100-night trial period offered with the mattress? A: The 100-night trial period allows customers to test the Dourxi mattress in their home. If you are not satisfied with your purchase during this period, you can return the mattress for a full refund, ensuring you can find the right fit for your sleep needs without any risk.
- Q: How should I care for and maintain my Dourxi mattress? A: To care for your Dourxi mattress, regularly rotate it to ensure even wear. Use a mattress protector to keep it clean and free from spills. Avoid jumping on the mattress, and ensure it is placed on a suitable foundation to maintain its support and longevity.