Welcome Offer : Use Code WELCOME5 for 5% OFF your first order!
Free Shipping Across USA
Welcome Offer : Use Code WELCOME5 for 5% OFF your first order!
Free Shipping Across USA
Welcome Offer : Use Code WELCOME5 for 5% OFF your first order!
Free Shipping Across USA
Welcome Offer : Use Code WELCOME5 for 5% OFF your first order!
Free Shipping Across USA
Welcome Offer : Use Code WELCOME5 for 5% OFF your first order!
Free Shipping Across USA
Welcome Offer : Use Code WELCOME5 for 5% OFF your first order!
Free Shipping Across USA
Welcome Offer : Use Code WELCOME5 for 5% OFF your first order!
Free Shipping Across USA
Welcome Offer : Use Code WELCOME5 for 5% OFF your first order!
Free Shipping Across USA
Welcome Offer : Use Code WELCOME5 for 5% OFF your first order!
Free Shipping Across USA
Welcome Offer : Use Code WELCOME5 for 5% OFF your first order!
Free Shipping Across USA
WELCOME5: Use Code WELCOME5 for 5% OFF your first order!
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Shipping & Delivery Policy
All orders are shipped in double-boxes and come with full insurance for additional protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this concern, we provide completely DISCREET packaging. Any product name, description, sender’s name, or other identifying details are encrypted, ensuring a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 3-5 business days
Shipping Costs
Shipping costs are calculated at checkout based on destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Hirate Smooth Office Chair Casters-No Matter What Surface You Choose, Its Like Roller Skating At Your Desk. Features: Quiet, Wear-Resisting, Easy To Lock And Install Floor Friendly, Would Not Scratch The Floor Rotation: Swivel 360 Degree. Smooth & Silent Rolling Ball Bearings: Double Ball Bearings, Provide Max Capacity And Flexibility Specification: *Measurement System : English Unit(Imperial) *Mounting Type: Stem *Stem Diameter: 3/8' *Stud Length: 0.79'(20Mm) *Thread Type: English *Wheel Diameter: 3'(75Mm) *Wheel Width:0.87' *Installing Height: 3.8' *Wheel Material: Polyurethane *Bracket: High Quality Steel - Galvanizing *Double Bearing: Steel Ball Bearing *Total Load Capacity: 650 Lbs Package Contains: 5 X 3' Caster Wheels In 3/8'-16X0.79 Threaded Stem Warnting Tips: This Is English Unit Stem 3/8', Not Metric, Doesnt Fit Metric M10 Stem, Please Kindly Check Yours Before Purchase, Thank You.
Yes! We offer free shipping on all orders within the USA. No hidden fees, no extra charges – the price you see is the price you pay.
When will I receive my item?
Once your order is processed, you can expect your furniture to arrive within 3 to 7 business days. We partner with reliable carriers to ensure fast and secure delivery to your doorstep.
Can I change or return my item?
Yes, we want you to be completely satisfied with your purchase! If you wish to change or return an item, please contact our customer service team within 30 days of receiving your order. We'll guide you through the return process and ensure that everything is handled promptly. Please note that items must be in their original condition for a return or exchange.
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Frequently Asked Questions
Q: What is the weight capacity of the Hirate office chair casters?A: The Hirate office chair casters have a total load capacity of 650 lbs, making them suitable for a variety of chairs and furniture.
Q: Are these casters compatible with metric stem sizes?A: No, the Hirate casters are designed specifically for English system stems, with a 3/8" diameter and 16 TPI thread. They are not compatible with metric M10 stems.
Q: How do I install the Hirate casters on my chair?A: Installing the Hirate casters is straightforward. Simply remove your old casters and insert the new casters into the stem socket, ensuring they are securely locked in place.
Q: What type of flooring are these casters safe to use on?A: These casters are designed to be floor-friendly and will not scratch hardwood or tile floors, making them ideal for various indoor surfaces.
Q: What materials are the Hirate casters made from?A: The Hirate casters feature soft polyurethane wheels with a high-quality steel bracket, ensuring durability and smooth rolling on various surfaces.
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