Welcome Offer : Use Code WELCOME5 for 5% OFF your first order!
Free Shipping Across USA
Welcome Offer : Use Code WELCOME5 for 5% OFF your first order!
Free Shipping Across USA
Welcome Offer : Use Code WELCOME5 for 5% OFF your first order!
Free Shipping Across USA
Welcome Offer : Use Code WELCOME5 for 5% OFF your first order!
Free Shipping Across USA
Welcome Offer : Use Code WELCOME5 for 5% OFF your first order!
Free Shipping Across USA
Welcome Offer : Use Code WELCOME5 for 5% OFF your first order!
Free Shipping Across USA
Welcome Offer : Use Code WELCOME5 for 5% OFF your first order!
Free Shipping Across USA
Welcome Offer : Use Code WELCOME5 for 5% OFF your first order!
Free Shipping Across USA
Welcome Offer : Use Code WELCOME5 for 5% OFF your first order!
Free Shipping Across USA
Welcome Offer : Use Code WELCOME5 for 5% OFF your first order!
Free Shipping Across USA
WELCOME5: Use Code WELCOME5 for 5% OFF your first order!
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Shipping & Delivery Policy
All orders are shipped in double-boxes and come with full insurance for additional protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this concern, we provide completely DISCREET packaging. Any product name, description, sender’s name, or other identifying details are encrypted, ensuring a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 3-5 business days
Shipping Costs
Shipping costs are calculated at checkout based on destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Some products sold on this website may expose you to chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm. For more information, visit www.P65Warnings.ca.gov.
Yes! We offer free shipping on all orders within the USA. No hidden fees, no extra charges – the price you see is the price you pay.
When will I receive my item?
Once your order is processed, you can expect your furniture to arrive within 3 to 7 business days. We partner with reliable carriers to ensure fast and secure delivery to your doorstep.
Can I change or return my item?
Yes, we want you to be completely satisfied with your purchase! If you wish to change or return an item, please contact our customer service team within 30 days of receiving your order. We'll guide you through the return process and ensure that everything is handled promptly. Please note that items must be in their original condition for a return or exchange.
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Frequently Asked Questions
Q: What materials are used in the vidaXL Patio Chair and Footstool?A: The vidaXL Patio Chair and Footstool are constructed from a sturdy powder-coated steel frame combined with high-quality PE rattan, ensuring durability and resistance to the elements.
Q: Is the cushion removable and how thick is it?A: Yes, the cushions of the vidaXL Patio Chair are removable for easy cleaning and storage. The cushion thickness is 3 inches, providing optimal comfort for outdoor lounging.
Q: Can this patio chair set be used indoors?A: Absolutely! The vidaXL Patio Chair and Footstool are versatile and can be used both indoors and outdoors, making them perfect for balconies, decks, or any indoor seating area.
Q: How should I care for the vidaXL Patio Chair and Footstool?A: To maintain the vidaXL Patio Chair and Footstool, it's recommended to cover them during rain, snow, or frost to prolong their lifespan. Regularly clean the PE rattan with a mild soap solution and soft cloth.
Q: What are the dimensions of the chair and footstool?A: The dimensions of the vidaXL Patio Chair are 30" x 26" x 29" (W x D x H), while the footstool measures 23" x 23" x 12" (W x D x H), making them suitable for various outdoor and indoor spaces.
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