FAQs
Have a question ? We are here to help.
Is the shipping free?
Yes! We offer free shipping on all orders within the USA. No hidden fees, no extra charges – the price you see is the price you pay.
When will I receive my item?
Once your order is processed, you can expect your furniture to arrive within 3 to 7 business days. We partner with reliable carriers to ensure fast and secure delivery to your doorstep.
Can I change or return my item?
Yes, we want you to be completely satisfied with your purchase! If you wish to change or return an item, please contact our customer service team within 30 days of receiving your order. We'll guide you through the return process and ensure that everything is handled promptly. Please note that items must be in their original condition for a return or exchange.
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Frequently Asked Questions
- Q: What are the dimensions of the Modway Aubree Queen Platform Bed? A: The Modway Aubree Queen Platform Bed measures 65.5 inches in length, 87.5 inches in width, and has a height that ranges from 30 to 50.5 inches, making it a perfect fit for any standard queen mattress.
- Q: Does the Aubree platform bed require a box spring? A: No, the Modway Aubree Queen Platform Bed features a wood slat support system that eliminates the need for a box spring. This design supports various mattress types, including memory foam, latex, and innerspring.
- Q: What is the weight capacity of the Modway Aubree bed? A: The Modway Aubree Queen Platform Bed has a weight capacity of 1322 lbs, ensuring durability and stability for you and your mattress.
- Q: How do I care for the fabric upholstery on this bed? A: To maintain the fabric upholstery of the Modway Aubree bed, it is recommended to regularly vacuum the surface to remove dust and debris. For stains, use a mild fabric cleaner or consult a professional upholstery cleaner.
- Q: What materials are used in the construction of the Aubree platform bed? A: The Modway Aubree Queen Platform Bed is upholstered in high-quality polyester fabric and features a sturdy construction with tapered walnut-stained wood legs and a reinforced center beam for added support.