Welcome Offer : Use Code WELCOME5 for 5% OFF your first order!
Free Shipping Across USA
Welcome Offer : Use Code WELCOME5 for 5% OFF your first order!
Free Shipping Across USA
Welcome Offer : Use Code WELCOME5 for 5% OFF your first order!
Free Shipping Across USA
Welcome Offer : Use Code WELCOME5 for 5% OFF your first order!
Free Shipping Across USA
Welcome Offer : Use Code WELCOME5 for 5% OFF your first order!
Free Shipping Across USA
Welcome Offer : Use Code WELCOME5 for 5% OFF your first order!
Free Shipping Across USA
Welcome Offer : Use Code WELCOME5 for 5% OFF your first order!
Free Shipping Across USA
Welcome Offer : Use Code WELCOME5 for 5% OFF your first order!
Free Shipping Across USA
Welcome Offer : Use Code WELCOME5 for 5% OFF your first order!
Free Shipping Across USA
Welcome Offer : Use Code WELCOME5 for 5% OFF your first order!
Free Shipping Across USA
WELCOME5: Use Code WELCOME5 for 5% OFF your first order!
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Shipping & Delivery Policy
All orders are shipped in double-boxes and come with full insurance for additional protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this concern, we provide completely DISCREET packaging. Any product name, description, sender’s name, or other identifying details are encrypted, ensuring a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 3-5 business days
Shipping Costs
Shipping costs are calculated at checkout based on destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
The Arcadia Recliners Collection offer comfort, style and value. A smooth seat cushion provides relaxation from seat to toe with an easy to reach external handle for operating the reclining mechanism. Designed for exceptional comfort at appropriate price, this relaxed recliner features colored microfiber for comfort and style. A padded seat back with overstuffed pillow arms offers generous support and comfort, while you also have opportunity to choose chocolate, sage, beige or light brown microfiber fabric upholstery for a custom look. A padded accent piece, this upholstered will find its place in your living or family room.
Yes! We offer free shipping on all orders within the USA. No hidden fees, no extra charges – the price you see is the price you pay.
When will I receive my item?
Once your order is processed, you can expect your furniture to arrive within 3 to 7 business days. We partner with reliable carriers to ensure fast and secure delivery to your doorstep.
Can I change or return my item?
Yes, we want you to be completely satisfied with your purchase! If you wish to change or return an item, please contact our customer service team within 30 days of receiving your order. We'll guide you through the return process and ensure that everything is handled promptly. Please note that items must be in their original condition for a return or exchange.
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Frequently Asked Questions
Q: What materials are used in the New Pacific Direct Kara Rattan Counter Stool?A: The New Pacific Direct Kara Rattan Counter Stool is crafted from sturdy rattan with a fabric content of 100% cotton for the seat cushion.
Q: What is the height of the seat on the Kara Rattan Counter Stool?A: The seat height of the Kara Rattan Counter Stool is 27 inches, making it ideal for standard counter heights.
Q: How should I clean and maintain the rattan counter stool?A: To clean the Kara Rattan Counter Stool, simply dust or spot clean with a damp cloth and then wipe dry immediately. Avoid direct sunlight and heat to maintain its finish.
Q: Is the seat cushion removable on this counter stool?A: Yes, the seat cushion on the New Pacific Direct Kara Rattan Counter Stool is removable, allowing for easy cleaning and maintenance.
Q: What is the weight capacity of the Kara Rattan Counter Stool?A: The Kara Rattan Counter Stool has a weight capacity of 220 lbs, providing a sturdy seating option for various users.
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