FAQs
Have a question ? We are here to help.
Is the shipping free?
Yes! We offer free shipping on all orders within the USA. No hidden fees, no extra charges – the price you see is the price you pay.
When will I receive my item?
Once your order is processed, you can expect your furniture to arrive within 3 to 7 business days. We partner with reliable carriers to ensure fast and secure delivery to your doorstep.
Can I change or return my item?
Yes, we want you to be completely satisfied with your purchase! If you wish to change or return an item, please contact our customer service team within 30 days of receiving your order. We'll guide you through the return process and ensure that everything is handled promptly. Please note that items must be in their original condition for a return or exchange.
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Frequently Asked Questions
- Q: Is the Addison Rugs Karina AKC39 suitable for outdoor use? A: Yes, the Addison Rugs Karina AKC39 is UV stabilized and designed for both indoor and outdoor use, making it ideal for patios and entryways.
- Q: How do I clean the Addison Rugs Karina AKC39 rug? A: This rug is machine washable in cold water. For larger sizes that may not fit in a residential washing machine, you can use a commercial washer or hose it off outside with mild soap and water. Always air dry after cleaning.
- Q: What materials are used in the Addison Rugs Karina AKC39? A: The rug is made from 100% polyester Chenille, featuring a flat woven construction and an incorporated non-skid backing for added safety and comfort.
- Q: What size is the Addison Rugs Karina AKC39? A: The rug measures 8 feet by 8 feet, making it a perfect round rug for various spaces such as living rooms, dining areas, or outdoor patios.
- Q: Will the colors fade if the rug is placed in direct sunlight? A: While the rug is UV stabilized, prolonged exposure to intense sunlight can cause some loss of color over time. It is recommended to place it in covered outdoor areas for optimal longevity.