FAQs
Have a question ? We are here to help.
Is the shipping free?
Yes! We offer free shipping on all orders within the USA. No hidden fees, no extra charges – the price you see is the price you pay.
When will I receive my item?
Once your order is processed, you can expect your furniture to arrive within 3 to 7 business days. We partner with reliable carriers to ensure fast and secure delivery to your doorstep.
Can I change or return my item?
Yes, we want you to be completely satisfied with your purchase! If you wish to change or return an item, please contact our customer service team within 30 days of receiving your order. We'll guide you through the return process and ensure that everything is handled promptly. Please note that items must be in their original condition for a return or exchange.
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Frequently Asked Questions
- Q: How many pairs of shoes can the viewcare 2-Tier Long Bamboo Wood Shoe Rack hold? A: The viewcare 2-Tier Long Bamboo Wood Shoe Rack can hold between 6 to 10 pairs of shoes, with each layer accommodating 3 to 4 pairs of adult shoes.
- Q: Is the shoe rack easy to assemble? A: Yes, the shoe rack features a tenon joint design that allows for easy assembly by embedding a groove between the upper and lower frames.
- Q: Can I stack multiple shoe racks together? A: Absolutely! The stackable design allows you to purchase several shoe racks and combine them to create a larger storage solution for your shoes.
- Q: What material is the shoe rack made from? A: The shoe rack is made from natural bamboo, which is not only sturdy and durable but also adds a touch of elegance to your home decor.
- Q: How can I care for the bamboo shoe rack to ensure its longevity? A: To maintain the shoe rack's quality, clean it regularly with a damp cloth and avoid exposing it to excessive moisture or direct sunlight.