FAQs
Have a question ? We are here to help.
Is the shipping free?
Yes! We offer free shipping on all orders within the USA. No hidden fees, no extra charges – the price you see is the price you pay.
When will I receive my item?
Once your order is processed, you can expect your furniture to arrive within 3 to 7 business days. We partner with reliable carriers to ensure fast and secure delivery to your doorstep.
Can I change or return my item?
Yes, we want you to be completely satisfied with your purchase! If you wish to change or return an item, please contact our customer service team within 30 days of receiving your order. We'll guide you through the return process and ensure that everything is handled promptly. Please note that items must be in their original condition for a return or exchange.
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Frequently Asked Questions
- Q: What materials is the HomeRoots 9 x 12 ft. Gray Ivory & Pink Geometric Hand Knotted Area Rug made from? A: The rug is crafted from a blend of 70% viscose, 30% wool, and 20% cotton, ensuring a sturdy and durable construction.
- Q: Is the rug suitable for high-traffic areas? A: Yes, the hand knotted construction combined with fade-resistant materials makes this rug suitable for high-traffic areas like living rooms and dining rooms.
- Q: Can I use a rug pad with this area rug? A: Yes, using a rug pad is recommended to reduce the risk of slipping and to protect your floors.
- Q: What is the recommended care for this area rug? A: For best results, professional cleaning is recommended to maintain the rug's beauty and longevity.
- Q: Where can I place the HomeRoots area rug in my home? A: This rug is ideal for various spaces, including the foyer/entryway, office, dining room, living room, and bedroom.