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Colourtree Ctapr1016 Custom Size 12' X 15' Sand Beige Sun Shade Sail Canopy Uv Block Upf50 Rectangle - Commercial Standard Heav
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Shipping & Delivery Policy
All orders are shipped in double-boxes and come with full insurance for additional protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this concern, we provide completely DISCREET packaging. Any product name, description, sender’s name, or other identifying details are encrypted, ensuring a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
- Domestic (U.S.): 3-5 business days
Shipping Costs
Shipping costs are calculated at checkout based on destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
For any questions, feel free to contact our customer service team at support@selectfurniturestore.com.
Vendor: Colourtree
Type: Patio & Garden Furniture
Sku: WBPLGB08N9JHKY8
Available: Available
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Colourtree Ctapr1016 Custom Size 12' X 15' Sand Beige Sun Shade Sail Canopy Uv Block Upf50 Rectangle - Commercial Standard Heav
$140.05
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FAQs
Have a question ? We are here to help.
Is the shipping free?
Yes! We offer free shipping on all orders within the USA. No hidden fees, no extra charges – the price you see is the price you pay.
When will I receive my item?
Once your order is processed, you can expect your furniture to arrive within 3 to 7 business days. We partner with reliable carriers to ensure fast and secure delivery to your doorstep.
Can I change or return my item?
Yes, we want you to be completely satisfied with your purchase! If you wish to change or return an item, please contact our customer service team within 30 days of receiving your order. We'll guide you through the return process and ensure that everything is handled promptly. Please note that items must be in their original condition for a return or exchange.
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Frequently Asked Questions
- Q: What is the UV blockage rate of the Colourtree Sun Shade Sail? A: The Colourtree Sun Shade Sail blocks over 95% of harmful UV rays, making it an effective solution for protecting your outdoor spaces from sun exposure.
- Q: How durable is the 190 GSM material used in the shade sail? A: The shade sail is made of 190 GSM 100% virgin HDPE material, which has been tested for 20,000 hours of UV exposure, proving to be 70% more durable compared to recycled HDPE fabric.
- Q: What are the recommended installation practices for the shade sail? A: For optimal installation, use high-quality ColourTree hardware kits and cables, ensuring that each D-ring is connected to existing poles, trees, or walls with appropriate cable ropes, avoiding nylon ropes that may break easily.
- Q: Is the Colourtree Sun Shade Sail suitable for all weather conditions? A: Yes, the shade sail is designed to withstand various weather conditions, but it comes with a 3-year limited warranty under normal usage, ensuring your satisfaction.
- Q: How do I care for and maintain the Colourtree Sun Shade Sail? A: The breathable woven fabric of the shade sail allows water and air to pass through, preventing pooling during rainy days. Minimal maintenance is required; simply clean with mild soap and water when needed.