FAQs
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Is the shipping free?
Yes! We offer free shipping on all orders within the USA. No hidden fees, no extra charges – the price you see is the price you pay.
When will I receive my item?
Once your order is processed, you can expect your furniture to arrive within 3 to 7 business days. We partner with reliable carriers to ensure fast and secure delivery to your doorstep.
Can I change or return my item?
Yes, we want you to be completely satisfied with your purchase! If you wish to change or return an item, please contact our customer service team within 30 days of receiving your order. We'll guide you through the return process and ensure that everything is handled promptly. Please note that items must be in their original condition for a return or exchange.
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Frequently Asked Questions
- Q: What are the benefits of using the ZINUS Green Tea Memory Foam Mattress Topper? A: The ZINUS Green Tea Memory Foam Mattress Topper offers enhanced comfort and support by conforming to your body shape, relieving pressure points and reducing aches and pains. It features a unique blend of green tea and charcoal that helps eliminate moisture and odor, ensuring a refreshing sleep environment.
- Q: Is the ZINUS mattress topper compatible with my existing mattress? A: Yes, the ZINUS Green Tea Memory Foam Mattress Topper is designed to fit under any standard or deep pocket fitted sheet, making it compatible with most existing mattresses. Its 3-inch thickness provides an additional layer of comfort without compromising fit.
- Q: How long does it take for the mattress topper to fully expand after unboxing? A: After unboxing the ZINUS mattress topper, it typically expands to its original shape within 72 hours. To ensure optimal comfort, it is recommended to allow it to fully expand in a well-ventilated area.
- Q: What materials are used in the ZINUS mattress topper? A: The ZINUS Green Tea Memory Foam Mattress Topper is made from high-quality memory foam infused with natural ingredients like green tea, charcoal, and plant oil. It also features a durable high-density base foam layer for added support.
- Q: How should I care for and maintain the ZINUS mattress topper? A: To maintain the ZINUS mattress topper, spot clean with mild detergent and water when necessary. It is recommended to use a mattress protector to keep it clean and extend its lifespan. Avoid machine washing or drying the topper.