FAQs
Have a question ? We are here to help.
Is the shipping free?
Yes! We offer free shipping on all orders within the USA. No hidden fees, no extra charges – the price you see is the price you pay.
When will I receive my item?
Once your order is processed, you can expect your furniture to arrive within 3 to 7 business days. We partner with reliable carriers to ensure fast and secure delivery to your doorstep.
Can I change or return my item?
Yes, we want you to be completely satisfied with your purchase! If you wish to change or return an item, please contact our customer service team within 30 days of receiving your order. We'll guide you through the return process and ensure that everything is handled promptly. Please note that items must be in their original condition for a return or exchange.
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Frequently Asked Questions
- Q: What types of flooring is the Floortex 9 Chairmat suitable for? A: The Floortex 9 Chairmat is designed specifically for low to medium pile carpets up to 1/2" thick. It is not suitable for hard floor applications.
- Q: How thick is the Floortex gaming chair mat? A: The Floortex gaming chair mat has a thickness of 0.085 inches, providing durable floor protection while ensuring ergonomic comfort.
- Q: Is the Floortex chair mat environmentally friendly? A: Yes, the Floortex chair mat is made from 100% recyclable polycarbonate and is GreenGuard Gold Certified, indicating it meets strict environmental standards.
- Q: What are the dimensions of the Floortex chair mat? A: The dimensions of the Floortex chair mat are 39 inches by 38 inches, making it suitable for various gaming and office setups.
- Q: Does the Floortex chair mat come with a warranty? A: Yes, the Floortex chair mat includes a lifetime manufacturer limited warranty, ensuring long-term quality and customer satisfaction.