FAQs
Have a question ? We are here to help.
Is the shipping free?
Yes! We offer free shipping on all orders within the USA. No hidden fees, no extra charges – the price you see is the price you pay.
When will I receive my item?
Once your order is processed, you can expect your furniture to arrive within 3 to 7 business days. We partner with reliable carriers to ensure fast and secure delivery to your doorstep.
Can I change or return my item?
Yes, we want you to be completely satisfied with your purchase! If you wish to change or return an item, please contact our customer service team within 30 days of receiving your order. We'll guide you through the return process and ensure that everything is handled promptly. Please note that items must be in their original condition for a return or exchange.
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Frequently Asked Questions
- Q: Is the Point Prim rug suitable for outdoor use? A: Yes, the Point Prim rug is designed for both indoor and outdoor spaces. Its durable construction allows it to maintain its color and integrity even when exposed to the elements.
- Q: Can I use this rug in damp areas like bathrooms or basements? A: Absolutely! The Point Prim rug is ideal for damp spaces, including bathrooms, basements, and kitchens, making it a versatile choice for various environments.
- Q: How should I care for my Point Prim rug to ensure its longevity? A: To care for your Point Prim rug, regularly shake or vacuum it to remove dirt and debris. For deeper cleaning, spot clean with mild soap and water, and ensure it dries completely to prevent moisture buildup.
- Q: What materials are used in the Point Prim rug? A: The Point Prim rug is made from high-quality polypropylene, which is known for its durability and resistance to fading, making it suitable for high-traffic areas.
- Q: Is the Point Prim rug reversible? A: Yes, the Point Prim rug is reversible, allowing for extended wear and longevity. You can easily flip it over to maintain its appearance and durability.