FAQs
Have a question ? We are here to help.
Is the shipping free?
Yes! We offer free shipping on all orders within the USA. No hidden fees, no extra charges – the price you see is the price you pay.
When will I receive my item?
Once your order is processed, you can expect your furniture to arrive within 3 to 7 business days. We partner with reliable carriers to ensure fast and secure delivery to your doorstep.
Can I change or return my item?
Yes, we want you to be completely satisfied with your purchase! If you wish to change or return an item, please contact our customer service team within 30 days of receiving your order. We'll guide you through the return process and ensure that everything is handled promptly. Please note that items must be in their original condition for a return or exchange.
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Frequently Asked Questions
- Q: What materials are used in the Amazon Basics 2 Seater Outdoor Patio Deep Lounge Sofa Cover? A: The cover is made of 100% woven polyester fabric with a laminated PVC undercoating, which helps minimize rain from seeping through.
- Q: How does the cover protect my sofa from outdoor elements? A: This cover is designed to protect against rain, snow, and other outdoor elements, ensuring your sofa stays dry and safe during harsh weather conditions.
- Q: What are the dimensions of the cover, and how should I choose the right size for my sofa? A: The product dimensions are 38 x 54 x 29 inches (LxWxH overall), with a height at the front of 15 inches. It is recommended to select a cover that measures at least 2 inches larger in length and width than your lounge sofa for a proper fit.
- Q: Can I use this cover in windy conditions? A: Yes, the cover includes click-close straps that help keep it securely in place, making it suitable for use even on windy days.
- Q: Is the Amazon Basics sofa cover easy to care for? A: Yes, the cover can be easily cleaned with a damp cloth or hose, ensuring that it remains in good condition with minimal maintenance.