FAQs
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Is the shipping free?
Yes! We offer free shipping on all orders within the USA. No hidden fees, no extra charges – the price you see is the price you pay.
When will I receive my item?
Once your order is processed, you can expect your furniture to arrive within 3 to 7 business days. We partner with reliable carriers to ensure fast and secure delivery to your doorstep.
Can I change or return my item?
Yes, we want you to be completely satisfied with your purchase! If you wish to change or return an item, please contact our customer service team within 30 days of receiving your order. We'll guide you through the return process and ensure that everything is handled promptly. Please note that items must be in their original condition for a return or exchange.
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Frequently Asked Questions
- Q: What materials are used in the Conway Sunbrella Outdoor Patio Wicker Rattan Ottoman? A: The Conway Ottoman is made with UV-resistant light gray synthetic wicker rattan for durability and style, supported by a sturdy powder-coated aluminum frame.
- Q: What are the dimensions of the Conway Ottoman? A: The overall dimensions of the Conway Ottoman are 22 inches in length, 32 inches in width, and 15 inches in height, making it a perfect fit for various outdoor spaces.
- Q: Is the cushion of the Conway Ottoman washable? A: Yes, the Conway Ottoman features a thick foam padded cushion covered with washable water-resistant Sunbrella cushion covers for easy maintenance and prolonged use.
- Q: What is the weight capacity of the Conway Outdoor Ottoman? A: The Conway Outdoor Patio Wicker Rattan Ottoman has a weight capacity of 300 lbs, making it suitable for various users and providing reliable support.
- Q: Where can I use the Conway Patio Ottoman? A: The Conway Patio Ottoman is versatile and can be used in various outdoor settings, including backyards, patios, porches, balconies, or poolside areas.