FAQs
Have a question ? We are here to help.
Is the shipping free?
Yes! We offer free shipping on all orders within the USA. No hidden fees, no extra charges – the price you see is the price you pay.
When will I receive my item?
Once your order is processed, you can expect your furniture to arrive within 3 to 7 business days. We partner with reliable carriers to ensure fast and secure delivery to your doorstep.
Can I change or return my item?
Yes, we want you to be completely satisfied with your purchase! If you wish to change or return an item, please contact our customer service team within 30 days of receiving your order. We'll guide you through the return process and ensure that everything is handled promptly. Please note that items must be in their original condition for a return or exchange.
Recently viewed
Frequently Asked Questions
- Q: What materials are used in the Baxton Studio Alke Platform Bed? A: The Baxton Studio Alke Platform Bed is constructed from durable rubberwood and engineered wood, finished in a warm walnut brown. The headboard is upholstered in 100% polyester fabric and padded with foam for added comfort.
- Q: Does the Alke bed require a box spring? A: No, the Alke bed features slats that eliminate the need for a box spring. This design provides excellent support for your mattress and simplifies the setup.
- Q: What are the dimensions of the Queen size Alke bed? A: The Queen size Alke bed has inside dimensions of 60 inches wide by 80 inches deep. The headboard measures 62.6 inches wide, 19.49 inches long, and 2.56 inches thick.
- Q: Is assembly required for the Baxton Studio Alke bed? A: Yes, the Alke bed requires assembly. All necessary hardware and instructions are included, making the setup straightforward.
- Q: How do I care for and clean the upholstered headboard? A: To maintain the upholstered headboard, regularly dust it with a soft cloth. For stains, use a mild detergent diluted in water and a clean cloth to gently blot the area. Avoid harsh chemicals that could damage the fabric.