FAQs
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Is the shipping free?
Yes! We offer free shipping on all orders within the USA. No hidden fees, no extra charges – the price you see is the price you pay.
When will I receive my item?
Once your order is processed, you can expect your furniture to arrive within 3 to 7 business days. We partner with reliable carriers to ensure fast and secure delivery to your doorstep.
Can I change or return my item?
Yes, we want you to be completely satisfied with your purchase! If you wish to change or return an item, please contact our customer service team within 30 days of receiving your order. We'll guide you through the return process and ensure that everything is handled promptly. Please note that items must be in their original condition for a return or exchange.
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Frequently Asked Questions
- Q: What is the material of the Modway Juliet tufted headboard? A: The Modway Juliet tufted headboard is covered in stain-resistant performance velvet, providing a rich texture and durability.
- Q: Is the headboard adjustable for different bed sizes? A: Yes, the headboard features three height-adjustable mounting positions, making it compatible with most full or queen size bed frames.
- Q: How do I clean and maintain the velvet headboard? A: To maintain the velvet texture, it's recommended to use a soft, dry cloth for dusting. For stains, a damp cloth with mild soap can be used, but avoid harsh chemicals.
- Q: What are the dimensions of the Juliet headboard? A: The dimensions of the Modway Juliet headboard are 62.5 inches in length, 2.5 inches in width, and 49.5 inches in height.
- Q: Does the headboard require assembly? A: Yes, some assembly is required for the Modway Juliet tufted headboard, with all necessary tools included in the package.