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Helen?s Asian Kitchen 97146 Round Bottom Wok Carbon Steel and Bamboo 12-Inches 4-Piece Set One Size Black
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Shipping & Delivery Policy
All orders are shipped in double-boxes and come with full insurance for additional protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this concern, we provide completely DISCREET packaging. Any product name, description, sender’s name, or other identifying details are encrypted, ensuring a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
- Domestic (U.S.): 3-5 business days
Shipping Costs
Shipping costs are calculated at checkout based on destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
For any questions, feel free to contact our customer service team at support@selectfurniturestore.com.
Vendor: Selectfurniture
Type: Home & Kitchen
Sku: WBKITB08FNWT2M9
Available: Available
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Helen?s Asian Kitchen 97146 Round Bottom Wok Carbon Steel and Bamboo 12-Inches 4-Piece Set One Size Black
$36.30
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FAQs
Have a question ? We are here to help.
Is the shipping free?
Yes! We offer free shipping on all orders within the USA. No hidden fees, no extra charges – the price you see is the price you pay.
When will I receive my item?
Once your order is processed, you can expect your furniture to arrive within 3 to 7 business days. We partner with reliable carriers to ensure fast and secure delivery to your doorstep.
Can I change or return my item?
Yes, we want you to be completely satisfied with your purchase! If you wish to change or return an item, please contact our customer service team within 30 days of receiving your order. We'll guide you through the return process and ensure that everything is handled promptly. Please note that items must be in their original condition for a return or exchange.
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Frequently Asked Questions
- Q: What is the best way to season the carbon steel wok before first use? A: To season your carbon steel wok before first use, clean it thoroughly with warm soapy water to remove any manufacturing residues. Rinse and dry completely. Then, heat the wok on medium-high heat until it becomes hot. Add a thin layer of cooking oil and spread it evenly across the surface. Let it heat until it starts to smoke, then remove from heat and allow it to cool. Wipe off excess oil, and your wok will be ready for cooking.
- Q: Can I use this wok on induction stovetops? A: Yes, the Helen's Asian Kitchen Round Bottom Wok is designed to be compatible with gas, electric, and induction stovetops. The cast aluminum stabilizer ring ensures that the round bottom sits securely, allowing for safe and effective cooking on all types of stovetops.
- Q: How do I prevent rust from forming on my wok? A: To prevent rust on your carbon steel wok, always dry it thoroughly after washing and apply a thin coat of oil to the surface before storing. Regular seasoning and use will help build a protective patina that prevents rust. If rust does appear, simply scour the affected areas and re-season the wok as needed.
- Q: What are the key features of the Helen's Asian Kitchen Round Bottom Wok? A: The key features include a sturdy 1.4-millimeter carbon steel construction for even heat distribution, a heat-resistant rubberwood handle, and a round bottom design that fits securely in the included stabilizer ring. The set also comes with a recipe booklet and a bamboo spatula, making it perfect for stir frying, sauteing, and more.
- Q: Is the wok set easy to store? A: Yes, the wok set is designed for easy storage. The heat-resistant rubberwood handle allows the wok to hang for convenient storage, while the compact design of the 12-inch wok makes it easy to fit in kitchen cabinets or on shelves.