FAQs
Have a question ? We are here to help.
Is the shipping free?
Yes! We offer free shipping on all orders within the USA. No hidden fees, no extra charges – the price you see is the price you pay.
When will I receive my item?
Once your order is processed, you can expect your furniture to arrive within 3 to 7 business days. We partner with reliable carriers to ensure fast and secure delivery to your doorstep.
Can I change or return my item?
Yes, we want you to be completely satisfied with your purchase! If you wish to change or return an item, please contact our customer service team within 30 days of receiving your order. We'll guide you through the return process and ensure that everything is handled promptly. Please note that items must be in their original condition for a return or exchange.
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Frequently Asked Questions
- Q: What are the dimensions of the Briarwood Lane Halloween Truck Doormat? A: The Briarwood Lane Halloween Truck Doormat measures approximately 30" x 18", making it a perfect fit for standard entrances.
- Q: Is the doormat suitable for outdoor use? A: Yes, the doormat is designed for both indoor and outdoor use, featuring durable polyester material that is fade-resistant and easy to clean.
- Q: Does the doormat come with a mat tray? A: No, the mat tray is sold separately. The doormat is recommended for use with the Briarwood Lane reusable mat tray for best results.
- Q: What type of backing does the doormat have? A: The doormat has a non-slip rubber backing, providing stability and preventing it from sliding on various surfaces.
- Q: How should I care for the Briarwood Lane doormat? A: To care for the doormat, simply clean it with a damp cloth or hose it down for more thorough cleaning. It is designed to be easy to maintain and retain its vibrant colors.