FAQs
Have a question ? We are here to help.
Is the shipping free?
Yes! We offer free shipping on all orders within the USA. No hidden fees, no extra charges – the price you see is the price you pay.
When will I receive my item?
Once your order is processed, you can expect your furniture to arrive within 3 to 7 business days. We partner with reliable carriers to ensure fast and secure delivery to your doorstep.
Can I change or return my item?
Yes, we want you to be completely satisfied with your purchase! If you wish to change or return an item, please contact our customer service team within 30 days of receiving your order. We'll guide you through the return process and ensure that everything is handled promptly. Please note that items must be in their original condition for a return or exchange.
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Frequently Asked Questions
- Q: What material is the FACE TWO FACE Bedding Duvet Cover Set made of? A: The FACE TWO FACE Bedding Duvet Cover Set is made from 100% washed cotton, providing a soft and comfortable feel similar to your favorite well-worn cotton shirt.
- Q: What are the dimensions of the King size duvet cover and pillow shams? A: The King size duvet cover measures 104 inches in width and 90 inches in length. The set also includes two pillow shams, each measuring 20 inches by 36 inches.
- Q: How do I care for the duvet cover set? A: To care for the duvet cover set, machine wash it in cool water using a mild, liquid laundry detergent. Avoid bleach and iron on low heat if necessary. Tumble dry on low to maintain its quality.
- Q: Does the duvet cover come with a comforter or duvet inside? A: No, the duvet cover does not come with a comforter or duvet inside. You will need to purchase the duvet or comforter separately to use with the cover.
- Q: What features ensure the duvet cover stays in place? A: The duvet cover features a hidden zip closure with two durable zipper heads, along with four interior corner ties that help secure your duvet or comforter in place.