FAQs
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Is the shipping free?
Yes! We offer free shipping on all orders within the USA. No hidden fees, no extra charges – the price you see is the price you pay.
When will I receive my item?
Once your order is processed, you can expect your furniture to arrive within 3 to 7 business days. We partner with reliable carriers to ensure fast and secure delivery to your doorstep.
Can I change or return my item?
Yes, we want you to be completely satisfied with your purchase! If you wish to change or return an item, please contact our customer service team within 30 days of receiving your order. We'll guide you through the return process and ensure that everything is handled promptly. Please note that items must be in their original condition for a return or exchange.
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Frequently Asked Questions
- Q: What is the height and width of the vidaXL Artificial Christmas Tree? A: The vidaXL Artificial Christmas Tree stands at 82.7 inches tall and has a maximum width of 44.9 inches, making it an impressive centerpiece for your holiday decorations.
- Q: Is the tree easy to assemble? A: Yes, the vidaXL Artificial Christmas Tree features a hinged construction, allowing the branches to fold down easily into place. Each product comes with an assembly manual in the box to guide you through the setup process.
- Q: What materials are used in the construction of this Christmas tree? A: The artificial Christmas tree is made using high-quality PVC for the foliage and a sturdy steel stand, ensuring both durability and stability for your holiday display.
- Q: Does the tree come with any decorations? A: Yes, the vidaXL Christmas tree includes cones and berries for a natural effect, along with artificial white snow decoration to create a unique wintery feel.
- Q: How can I care for my artificial Christmas tree? A: To maintain the vidaXL Artificial Christmas Tree, simply dust it occasionally and store it in a cool, dry place when not in use. Its durable design allows for repeated use year after year.