FAQs
Have a question ? We are here to help.
Is the shipping free?
Yes! We offer free shipping on all orders within the USA. No hidden fees, no extra charges – the price you see is the price you pay.
When will I receive my item?
Once your order is processed, you can expect your furniture to arrive within 3 to 7 business days. We partner with reliable carriers to ensure fast and secure delivery to your doorstep.
Can I change or return my item?
Yes, we want you to be completely satisfied with your purchase! If you wish to change or return an item, please contact our customer service team within 30 days of receiving your order. We'll guide you through the return process and ensure that everything is handled promptly. Please note that items must be in their original condition for a return or exchange.
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Frequently Asked Questions
- Q: What are the dimensions of the Lilola Home Zelmira Gray Velvet Sectional Sofa? A: The sectional sofa measures 120 inches in both length and width, providing ample space for multiple guests to sit comfortably.
- Q: Can the modular pieces of this sectional sofa be rearranged? A: Yes, the Lilola Home Zelmira Sectional Sofa features 8 modular pieces that can be easily reconfigured to suit your living space and style preferences.
- Q: What materials is the Lilola Home Zelmira Sectional Sofa made from? A: This sectional sofa is constructed with high-quality fabric, wood, foam, and metal, ensuring durability and a luxurious feel.
- Q: Is the upholstery of the sofa easy to clean? A: The soft-to-the-touch velvet fabric is designed for comfort; however, it's advisable to spot clean any stains with a mild detergent and water solution to maintain its appearance.
- Q: Does the sectional sofa come with any additional items? A: Yes, the Lilola Home Zelmira Sectional Sofa includes two accent pillows to enhance your living room décor.