FAQs
Have a question ? We are here to help.
Is the shipping free?
Yes! We offer free shipping on all orders within the USA. No hidden fees, no extra charges – the price you see is the price you pay.
When will I receive my item?
Once your order is processed, you can expect your furniture to arrive within 3 to 7 business days. We partner with reliable carriers to ensure fast and secure delivery to your doorstep.
Can I change or return my item?
Yes, we want you to be completely satisfied with your purchase! If you wish to change or return an item, please contact our customer service team within 30 days of receiving your order. We'll guide you through the return process and ensure that everything is handled promptly. Please note that items must be in their original condition for a return or exchange.
Recently viewed
Frequently Asked Questions
- Q: What materials are used in the PureCare TENCEL 5-Sided Mattress Protector? A: The PureCare TENCEL 5-Sided Mattress Protector is crafted from Tencel fibers, which are botanically derived from raw wood pulp. This material is known for its exceptional softness and breathability, providing a cool-to-the-touch sleep surface.
- Q: Is the PureCare TENCEL Mattress Protector machine washable? A: Yes, the PureCare TENCEL Mattress Protector is completely washable. It can be washed and dried on warm settings for optimal sanitization, making it easy to maintain a clean and hygienic sleep environment.
- Q: Does the mattress protector alter the comfort of my mattress? A: No, the PureCare TENCEL 5-Sided Mattress Protector is designed to provide a lightweight, breathable protection layer that will not alter the comfort of your mattress. It ensures a quiet sleep experience while maintaining the feel of your mattress.
- Q: What mattress sizes does the PureCare TENCEL Mattress Protector fit? A: The PureCare TENCEL Mattress Protector is designed to fit standard mattress types and adjustable bases, accommodating mattresses up to 18 inches deep, making it versatile for various bed styles.
- Q: What awards has the PureCare Mattress Protector received? A: The PureCare TENCEL 5-Sided Mattress Protector is recognized as the official mattress protector of both the National Sleep Foundation and the Women's Choice Award, highlighting its quality and effectiveness in promoting a healthier sleep environment.