FAQs
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Is the shipping free?
Yes! We offer free shipping on all orders within the USA. No hidden fees, no extra charges – the price you see is the price you pay.
When will I receive my item?
Once your order is processed, you can expect your furniture to arrive within 3 to 7 business days. We partner with reliable carriers to ensure fast and secure delivery to your doorstep.
Can I change or return my item?
Yes, we want you to be completely satisfied with your purchase! If you wish to change or return an item, please contact our customer service team within 30 days of receiving your order. We'll guide you through the return process and ensure that everything is handled promptly. Please note that items must be in their original condition for a return or exchange.
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Frequently Asked Questions
- Q: What are the dimensions of the Jocelyn Dark Gray Sectional Sofa? A: The right-facing chaise measures 59" x 34" x 35"H, the ottoman measures 34" x 26" x 18"H, and the overall sectional length is 98" with a width of 150".
- Q: Is the chaise of the Jocelyn Sectional reversible? A: No, the chaise is non-reversible and is specifically designed to be right-facing.
- Q: What materials are used in the construction of the Jocelyn Sectional Sofa? A: The Jocelyn Sectional Sofa is made from durable fabric, featuring foam-filled seats with pocket coil springs, and has solid wooden tapered feet for stability.
- Q: How many pieces are included in the Jocelyn Modular Sectional Set? A: The Jocelyn Modular Sectional Set includes 8 modular pieces, allowing you to rearrange them as desired.
- Q: What type of care is recommended for the Jocelyn Dark Gray Fabric Sofa? A: To maintain the fabric, it is recommended to regularly vacuum the sofa and spot clean any stains with a mild detergent and water solution.