FAQs
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Is the shipping free?
Yes! We offer free shipping on all orders within the USA. No hidden fees, no extra charges – the price you see is the price you pay.
When will I receive my item?
Once your order is processed, you can expect your furniture to arrive within 3 to 7 business days. We partner with reliable carriers to ensure fast and secure delivery to your doorstep.
Can I change or return my item?
Yes, we want you to be completely satisfied with your purchase! If you wish to change or return an item, please contact our customer service team within 30 days of receiving your order. We'll guide you through the return process and ensure that everything is handled promptly. Please note that items must be in their original condition for a return or exchange.
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Frequently Asked Questions
- Q: What is the weight capacity of the Ergonomic Executive Chair? A: The Ergonomic Executive Chair supports a weight capacity of up to 280 lbs, making it suitable for a wide range of users.
- Q: How does the adjustable lumbar support work? A: The chair features a depth-adjustable lumbar support that can be fine-tuned to fit your lower back's natural curvature, providing personalized comfort during long hours of sitting.
- Q: Is the chair easy to assemble? A: Yes, the chair comes with easy-to-read assembly instructions, and our customer support team is available to assist you if needed, ensuring a hassle-free setup experience.
- Q: What materials are used in the construction of the chair? A: The chair is made from high-quality nylon mesh for the seat and backrest, promoting breathability and comfort while being durable and easy to maintain.
- Q: Can the chair be adjusted for different heights? A: Absolutely! The chair features an adjustable seat height, back height, and headrest, allowing you to customize it to your specific body type and work preferences for optimal ergonomic support.