FAQs
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Is the shipping free?
Yes! We offer free shipping on all orders within the USA. No hidden fees, no extra charges – the price you see is the price you pay.
When will I receive my item?
Once your order is processed, you can expect your furniture to arrive within 3 to 7 business days. We partner with reliable carriers to ensure fast and secure delivery to your doorstep.
Can I change or return my item?
Yes, we want you to be completely satisfied with your purchase! If you wish to change or return an item, please contact our customer service team within 30 days of receiving your order. We'll guide you through the return process and ensure that everything is handled promptly. Please note that items must be in their original condition for a return or exchange.
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Frequently Asked Questions
- Q: What materials are used in the Modway Aura Outdoor Patio set? A: The Modway Aura Outdoor Patio set is crafted from synthetic wicker rattan and features a sturdy powder-coated aluminum frame, ensuring durability and resistance to outdoor elements.
- Q: Is the fabric on the cushions weather-resistant? A: Yes, the cushions are designed with all-weather fabric that is fade-resistant, water-resistant, and UV-resistant, making them suitable for outdoor use.
- Q: What are the dimensions of the sofa and armchair? A: The sofa measures 75"L x 32"W x 32"H, while the armchair has dimensions of 27.5"L x 32"W x 32"H, providing ample space for comfortable seating.
- Q: Does the Modway Aura set require assembly? A: No, the Modway Aura Outdoor Patio set comes fully assembled, allowing you to enjoy your outdoor space right away without any additional setup.
- Q: How do I clean and maintain the Modway Aura Outdoor Patio furniture? A: To clean the Modway Aura set, simply wipe down the synthetic wicker with a damp cloth and mild soap. The machine washable cushions can be removed for easy cleaning, ensuring your furniture stays fresh and inviting.