FAQs
Have a question ? We are here to help.
Is the shipping free?
Yes! We offer free shipping on all orders within the USA. No hidden fees, no extra charges – the price you see is the price you pay.
When will I receive my item?
Once your order is processed, you can expect your furniture to arrive within 3 to 7 business days. We partner with reliable carriers to ensure fast and secure delivery to your doorstep.
Can I change or return my item?
Yes, we want you to be completely satisfied with your purchase! If you wish to change or return an item, please contact our customer service team within 30 days of receiving your order. We'll guide you through the return process and ensure that everything is handled promptly. Please note that items must be in their original condition for a return or exchange.
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Frequently Asked Questions
- Q: What sizes of coffee tables does the Modway Immerse cover fit? A: The Modway Immerse cover is designed to fit the Convene (EEI-1908), Sojourn (EEI-1852), and Summon (EEI-1866) coffee tables, ensuring a snug fit for these models.
- Q: Is the Modway Immerse cover waterproof? A: Yes, the Modway Immerse cover is made with a water-repellent polyester material and PE coating, designed to keep your outdoor furniture dry and protected from rain and moisture.
- Q: How do I secure the Modway Immerse cover to my coffee table? A: The cover features a drawstring cinch locking system and click-close buckles, allowing you to easily secure it to your coffee table for a snug and reliable fit, even in windy conditions.
- Q: Can the Modway Immerse cover protect against UV rays? A: Absolutely, the Modway Immerse cover is UV-resistant, which helps protect your coffee table from sun damage and fading, ensuring it maintains its appearance over time.
- Q: What is the material of the Modway Immerse cover, and how should I clean it? A: The Modway Immerse cover is made from durable polyester with a PE coating. To clean it, simply wipe it down with a damp cloth or hose it off with water; avoid harsh chemicals to maintain its integrity.