FAQs
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Is the shipping free?
Yes! We offer free shipping on all orders within the USA. No hidden fees, no extra charges – the price you see is the price you pay.
When will I receive my item?
Once your order is processed, you can expect your furniture to arrive within 3 to 7 business days. We partner with reliable carriers to ensure fast and secure delivery to your doorstep.
Can I change or return my item?
Yes, we want you to be completely satisfied with your purchase! If you wish to change or return an item, please contact our customer service team within 30 days of receiving your order. We'll guide you through the return process and ensure that everything is handled promptly. Please note that items must be in their original condition for a return or exchange.
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Frequently Asked Questions
- Q: What makes the Modway Jenna King Mattress suitable for different sleeping positions? A: The Modway Jenna King Mattress features individually wrapped pocket coils that provide optimal support and spinal alignment for side, back, and stomach sleepers. The various layers of responsive foam and breathable materials enhance comfort, allowing for a restful night's sleep regardless of your preferred sleeping position.
- Q: How does the motion isolation feature of the Jenna mattress benefit couples? A: The Jenna mattress is designed with a quilted pillow-top cover and individually wrapped coils that minimize motion transfer. This means that couples can enjoy undisturbed sleep, as movements on one side of the bed are less likely to disturb the other partner, making it an ideal choice for couples.
- Q: Is the Modway Jenna mattress safe and fire-resistant? A: Yes, the Modway Jenna mattress includes a fire-resistant polyester barrier that meets flammability standards. This feature provides added peace of mind while sleeping, ensuring that the mattress meets safety requirements for residential use.
- Q: What is the setup process for the Modway Jenna King Mattress? A: Setting up the Modway Jenna King Mattress is simple and convenient. Just position the box next to your bed, unbox and unwrap the mattress, then unroll it in your desired location. Allow up to 36 hours for the mattress to fully expand and reach its intended firmness.
- Q: How does the Jenna mattress compare to traditional foam or air mattresses? A: The Modway Jenna mattress combines the support of innerspring coils with the comfort of foam, avoiding the sagging and sinking often associated with traditional foam or air mattresses. Its hybrid design ensures a firmer sleeping surface and better airflow, providing a cooler and more comfortable sleep experience.