QUTOOL Memory Foam Cooling Pillow King Size Set of 2, Gel Infused Adjustable Pillow with Bamboo Cooling Cover, Firm Blue

Frequently Asked Questions

• Q: What makes the QUTOOL Cooling Pillow good for neck pain? A: Our QUTOOL memory foam pillow is filled with premium gel memory foam that contours to your head and neck. This helps maintain the correct alignment of your head, neck, and spine while you sleep, which can relieve neck and shoulder pain and improve overall sleep quality.
• Q: Can I adjust the firmness and height of the pillow? A: Yes, the QUTOOL pillow features adjustable loft and firmness. It has a zippered inner and outer cover, allowing you to add or remove the shredded memory foam filling to customize the pillow to your preferred comfort level and sleep position.
• Q: How does the cooling technology work? A: The pillow has a double-sided cover. One side is made of cooling ice silky fabric for a cool sensation, while the other side is a blend of bamboo rayon and polyester for a soft touch. This design helps dissipate heat and keeps you cool throughout the night.
• Q: Is the memory foam safe to use? A: Absolutely. Our memory foam is CertiPUR-US certified, meaning it's made without harmful substances. We use freshly manufactured foam, not repurposed materials, ensuring a safe and healthy sleep experience.
• Q: Will the pillow lose its shape or firmness over time? A: No, the QUTOOL pillow is designed to be never flat. It features a slow-rebound memory foam with added durability to maintain its firmness and density, regardless of the season. The open-cell structure also promotes airflow.
• Q: How do I clean the pillow? A: The pillow cover is machine washable, making it easy to keep your cooling pillows fresh and clean.
• Q: What is the size of the pillows? A: The pillows come in King size, measuring 20" x 36" (cut size) as a set of two.
• Q: What if the pillow has a slight odor when I first receive it? A: It's normal for new memory foam to have a slight odor. We recommend allowing the pillow to air out for about 1 to 2 days before use.
• Q: Who are these pillows suitable for? A: These pillows are ideal for side, back, and stomach sleepers. They are also great for the elderly, office workers, students, and anyone seeking deeper sleep or a more comfortable sleeping experience. They make excellent gifts for various occasions.
• Q: What is the return policy or warranty? A: We offer a 1-year warranty and a 30-day refund policy. If you have any questions or concerns about your purchase, our responsive customer service team is here to help ensure a satisfying experience.