FAQs
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Is the shipping free?
Yes! We offer free shipping on all orders within the USA. No hidden fees, no extra charges – the price you see is the price you pay.
When will I receive my item?
Once your order is processed, you can expect your furniture to arrive within 3 to 7 business days. We partner with reliable carriers to ensure fast and secure delivery to your doorstep.
Can I change or return my item?
Yes, we want you to be completely satisfied with your purchase! If you wish to change or return an item, please contact our customer service team within 30 days of receiving your order. We'll guide you through the return process and ensure that everything is handled promptly. Please note that items must be in their original condition for a return or exchange.
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Frequently Asked Questions
- Q: What materials are used in the Conway Sunbrella Outdoor Patio Wicker Rattan Ottoman? A: The Conway Ottoman is crafted with UV-resistant light gray synthetic wicker rattan, a durable powder-coated aluminum frame, and is topped with a thick foam padded cushion covered in washable, water-resistant Sunbrella fabric.
- Q: What are the dimensions of the Conway Outdoor Ottoman? A: The overall dimensions of the Conway Ottoman are 22 inches in length, 32 inches in width, and 15 inches in height, with a cushion thickness of 5 inches.
- Q: Is the cushion of the Conway Ottoman removable and washable? A: Yes, the cushion cover of the Conway Ottoman is removable and washable, ensuring easy maintenance and longevity of the product.
- Q: What is the weight capacity of the Conway Outdoor Patio Ottoman? A: The Conway Outdoor Patio Ottoman has a weight capacity of 300 lbs, making it suitable for various users and uses.
- Q: Is assembly required for the Conway Sunbrella Ottoman? A: Yes, some assembly is required for the Conway Sunbrella Ottoman. Assembly instructions are included to facilitate the process.