HARBOREST Cooling Cube Pillow for Side Sleepers, Memory Foam with Adjustable Firmness, White-ice, 12"x12"x5"

Frequently Asked Questions

• Q: What makes the HARBOREST Cooling Cube Pillow unique? A: The HARBOREST Cooling Cube Pillow features a unique cube design tailored for side sleepers, offering adjustable firmness with its dual-sided construction (soft memory foam and firm high-resilience sponge). Its standout feature is the 'True Cooling' technology, utilizing a pillowcase infused with 50% frozen cooling fiber for a genuinely cool sleeping experience, even in summer.
• Q: How does the cooling feature work? A: The pillowcase is made with 50% frozen cooling fiber, creating a breathable, soft, and extremely cool air layer fabric. This technology actively dissipates heat, allowing side sleepers to enjoy a cool and comfortable sleep throughout the night, especially during warmer months.
• Q: Can I adjust the firmness of the pillow? A: Yes, the pillow offers customized firmness. It has a reversible design with one-third of the pillow made of soft memory foam and two-thirds made of a high-resilience sponge for a firmer feel. You can choose which side to sleep on to match your preference for softness or firmness.
• Q: How does temperature affect the firmness? A: The high-resilience sponge's firmness can change with temperature. In colder environments, the sponge will feel firmer, while in warmer environments, it will feel softer. This means the pillow naturally adapts to your surroundings for a more consistent comfort level.
• Q: Is this pillow suitable for side sleepers with neck and shoulder pain? A: Absolutely. The HARBOREST Cooling Cube Pillow is specifically designed for side sleepers. Its structure and available thickness options aim to provide optimal support for the neck and shoulders, helping to alleviate pain and promote a comfortable night's sleep.
• Q: How do I choose the right thickness for my needs? A: The pillow is available in different thicknesses to accommodate various body types and sleeping preferences. We recommend referring to the 'No.2 picture' in the product description to help you choose the most suitable height that aligns with your body to ensure proper spinal alignment and comfort.
• Q: Is the pillow cover removable and washable? A: Yes, the cooling pillowcase is removable and machine washable. This makes it easy to keep your pillow clean and fresh, significantly extending its lifespan.
• Q: How long does it take for the pillow to regain its shape after unpacking? A: After unpacking, please leave the pillow rolled up inside its box for approximately 30-60 minutes to allow it to fully recover its intended shape.
• Q: Is there an odor when I first receive the pillow? A: When you first open the package, you might notice a unique odor from the sponge. This is normal and not harmful. To dissipate the smell, simply place the pillow in a well-ventilated area for 24 hours after receiving it.
• Q: What is the material of the pillow? A: The core of the HARBOREST Cooling Cube Pillow is made of memory foam, combined with a high-resilience sponge for adjustable firmness. The cooling pillowcase is made with a blend of fabric that includes 50% frozen cooling fiber.